Organizational Behavior Q2 (A) Vidya is a project leader at an IT company, and her team has individuals with varying levels of experience and cultural backgrounds. Recently, she noticed a disagreements and arguments between two team members, Richard and Pallavi. Richard believes that Pallavi is not contributing enough to the team's success, while Pallavi feels that Richard undermines her ideas and doesn't give her the opportunity to share her thoughts. As their leader, Vidya wants to understand the situation better and resolve the issue. Based on the concept of human perception, explain how Vidya can use her understanding of the key stages of perceptual process to address the situation between Richard and Pallavi. (5 Marks)
Ans :
Introduction
In organizational behavior, leaders need to know how people think and feel in order to manage team dynamics, especially when working with different groups. As a project manager at an IT company, Vidya has to deal with a disagreement between two team members, Richard and Pallavi.
Concept & Application
There are four steps in the perceptual process: selection, organization, interpretation, and reaction.
In this first stage, you notice things in your surroundings and choose which ones to focus on. Pallavi’s quietness or what Richard thinks is her lack of participation in meetings may affect how he sees her, causing him to miss any important things she may have said.
Conclusion
In conclusion, Vidya can effectively address the conflict between Richard and Pallavi by utilizing her understanding of the perceptual process
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