IIBM – Human Resource Management Answer sheet

1. The following is (are) concerned with developing a pool of candidates in line with the human resources plan (1)
2. a) Development
3. b) Training
4. c) Recruitment
5. d) All of the above

1. The following are (are) the key components of a business process Re[1]engineering program?
2. a) Product development
3. b) Service delivery
4. c) Customer satisfaction
5. d) All of the above

III. The actual achievements compared with  the objectives of the job are (1)

1. a) Job performance
2. b) Job evaluation
3. c) Job description
4. d) None of the above

1. The performance development plan is set for the employee by his immediate boss. (1)
2. a) Employer
3. b) Department Head
4. c) Immediate boss
5. d) Any of the above

1. The following type of recruitment process is said to be a costly affair. (1)
2. a) Internal recruitment
3. b) External recruitment
4. c) Cost remains the same for both types

1. The following is (are) the objective(s) of inspection. (1)
2. a) Quality product
3. b) Defect-free products
4. c) Customer satisfaction
5. d) All of the above

VII. Which of the following is an assumption of rationality to rational decision-making?

1. Preferences are clear
2. The final choice will maximize the payoff
3. The problem is unambiguous
4. All of the above

VIII. ___________ is accepting solutions that are \”good enough\”. (1)

1. Bounded rationality
2. Satisfying
3. Escalation of commitment
4. None of the above

1. The three important components in aligning business strategy with HR practice: (1)
2. a) Business Strategy, Human Resource Practices, Organizational Capabilities
3. b) Marketing Strategy, Human Resource Practices, Organizational Capabilities
4. c) Business Strategy, Human Resource Practices, Organizational structure
5. d) Marketing Strategy, Human Resource Practices, Organizational structure

1. The basic managerial skill(s) is(are) (1)
2. a) To supervise
3. b) To stimulate
4. c) To motivate
5. d) All of the above

Part Two:

1. What is the nature of Human Resource Management? (5)
2. What is Human Resource Development (HRD) (5)
3. Discuss the future trends and challenges of HRM. (5)
4. What is manpower planning?

Caselet 1

Sanjay Nagpal is a recruit from a reputed management institute. He was recruited as a  sales trainee in the sales office of a large computer hardware firm located in Chennai. Raghvan is the zonal sales manager responsible for overseeing the work of sales officers, field executives, and trainee salesmen numbering over 50 in three areas namely Chennai,  Bangalore, and Trivandrum.

The sales growth of the products in his area was highly satisfactory owing to the developmental initiatives taken by respective State Governments in spreading computer education. Raghvan had collected several sales reports, catalogs, and pamphlets detailing the types of office equipment sold by the company for Sanjay’s reference. After a short chat with Sanjay, Raghvan assisted him to his assigned desk and provided him with the material collected. Thereafter Raghvan excused himself and did not return.  Meanwhile, Sanjay scanned through the material given to him till 5:00 pm before leaving the office.

Questions

1. What do you think about Raghavan’s training program? (10)
2. What method of training would have been best under the circumstances? Would you consider OJT, simulation, or experiential methods? (10)

Caselet 2

Preeti was promoted three months ago from reservations supervisor to front-desk manager for Regency Hotel, an independent, 330-room hostelry. She enjoys her new management responsibilities and is pleased that the occupancy rate averaged 94 percent last month, way above the industry average. But at times she feels stressed by the confusion of managing all front-end operations of the hotel, from reservations and cashiering to the bell desk and concierge. She feels most at home handling the reservation function, a task she always enjoyed as a trainee because she likes to help people. About once a week the staff in the reservation function overbooks rooms, usually because of incomplete scans of conference sales files.  Customers with reservations w,0110 arrive late and are upset when they have to be referred 1,  nearby hotels. Whenever overbooking occurs, Ms. Preeti takes over direct control of the operation of the reservation herself, often personally handling reservations for two or three days until the order seems to return.  But sometimes while Ms. Preeti is off focusing on the reservations task, other problems arise.  On five days last month, clerks at the reception desk checked in every \”walk-in\” who appeared without reservations. They assumed there would be ample no-shows among those holding reservations. On one occasion, Regency ended up oversold by 24 rooms. Mr. Alex, the hotel general manager, is concerned about Ms. Preeti\’s development into her new management position. He knows Ms. Preeti is proud of the high occupancy levels (which mean greater profits) and doesn\’t want to destroy that pride. However, he sees her as more interested in individual staff tasks (such as making reservations) than in the complexities of managing, training, and motivating her staff. He has talked with Ms. Preeti about balancing her activities as a manager. Alex emphasized that she needs to make sure her staff knows the systems and guidelines and be firm with employees who continue to check in guests when the hotel obviously will be overbooked. He plans to meet with her in a three-month performance review to see if he can shift her motivational expectations about the job.

Question:

1. Do Ms. Preeti\’s problems seem to be the result of her lack of motivational immaturity or her lack of motivational attention to her people?

Section C: Applied Theory (30 marks)

1. What are the future challenges before managers? (15)

2. What is the process of HRP?

IIBM Institute

IIBM Answer sheets, academic support

 IIBM assignment help, student assistance

IIBM Institute solutions

IIBM MBA answer sheets

IIBM MBA case study answers

IIBM case study answers

IIBM emba answer sheets

IIBM emba case study papers

IIBM gms answer sheets

IIBM gms case study papers

IIBM advance diploma answer sheets

IIBM advance diploma case study answer sheets

IIBM DMS case study answers

IIBM DMS case study papers

IIBM Meerut

IIBM Patna

IIBM Guwahati

IIBM Pune

IIBM Bangalore

At Global Study Solutions, we take immense pride in our ability to offer specialized support to students pursuing various programs at IIBM Institute (IIBM Institute of Business Management). Our dedicated team comprises experienced professionals who excel in crafting precise and well-researched solutions for assignments and case studies across different disciplines and courses.

Our commitment to aiding students in achieving academic success aligns perfectly with the educational standards upheld by IIBM Institute (IIBM Institute of Business Management). We understand the importance of delivering high-quality, customized solutions that meet the unique requirements of assignments and case studies within the institute\’s curriculum.

Whether in MBA, EMBA, GMS, DMS, or any other programs offered at IIBM Institute (IIBM Institute of Business Management), our team is equipped to provide expert guidance and meticulously crafted solutions. We prioritize accuracy, originality, and timely delivery; ensuring students receive the necessary assistance to excel academically.

We are dedicated to fostering an environment of academic excellence and providing dependable support to the esteemed students of IIBM Institute.

IIBM Answer Sheets

Customized Answer Solutions

MBA Assignment Solutions

EMBA Case Study Solutions

GMS Answer Sheets

DMS Assignment Help

Professional Writing Assistance

Tailored Academic Solutions

Comprehensive Answer Sheets

Specialized IIBM Support

Academic Writing Services

Reliable IIBM Assistance

IIBM MBA case lets answer sheets

IIBM MBA answer sheets

IIBM MBA answer papers

IIBM EMBA answer sheets

IIBM EMBA case lets answer sheets

IIBM EMBA case studies

IIBM EMBA answer papers

IIBM Master Program in Lean Six Sigma Management answer sheets

IIBM Master Program in Total Quality Management answer sheets

IIBM Master Program in Accounting and Finance Management answer sheets

IIBM Master Program in Digital Marketing and Sales answer sheets

Get expert assistance with your IIBM Institute (IIBM Institute of Business Management). Assignments and answer sheets from our professional academic writing services.

Our team specializes in supporting students with IIBM Institute coursework, ensuring top-notch answer sheets and comprehensive solutions.

Ace, with our tailored assistance, your IIBM Institute exams, offering precise guidance and accurate answer sheet preparation.

Seeking reliable help for your IIBM Institute studies? Trust our academic writing services for meticulously crafted answer sheets and exceptional support.

Score high in your IIBM Institute (IIBM Institute of Business Management).  Assessments by availing our expert aid in preparing comprehensive and well-structured answer sheets.

Project Report Writing Services

Customized Project Reports

IIBM Institute Project Support

Professional Project Report Assistance

Tailored Solutions for Project Reports

Quality Project Documentation

Expert Project Report Writers

Comprehensive Project Analysis

Structured Project Report Services

Detailed Project Documentation

IIBM Project Evaluation Support

Custom Project Report Formats

Project Research and Analysis

MBA/EMBA/GMS/DMS Project Reports

IIBM Institute (IIBM Institute of Business Management).  Assignments, solved papers, and study materials are available through our academic writing services.

Seeking assistance with IIBM Institute coursework? Our professional team delivers accurate and timely solutions for all your academic needs.

Our specialized academic writing support simplifies access to IIBM Institute question papers and model answers.

Need expert guidance for your IIBM Institute assessments? Our service offers comprehensive solutions for students seeking assistance.

Our academic writing services ensure precise and high-quality answers for IIBM Institute assignments, aiding students in their educational journey.

Academic writing professionals play a crucial role in assisting students with their university assignments, striving to achieve several key goals:

Quality Assurance: Their primary aim is to deliver high-quality content that meets academic standards and fulfills the requirements of the university assignments. This involves thorough research, proper structuring, and adherence to guidelines provided by the educational institution.

Originality and Plagiarism-Free Content: Professionals in this field emphasize originality by creating authentic content free from plagiarism. To maintain academic integrity, they ensure that all information is appropriately cited and referenced.

Meeting Deadlines: Timely submission is a significant goal for academic writing professionals. They work within specified deadlines to provide students with completed assignments, enabling them to submit their work punctually.

Clear and Coherent Communication: Professionals strive to convey complex ideas in a clear, coherent, and academically appropriate manner. They focus on effective communication to ensure the content is easily understandable to the target audience.

Supporting Learning and Comprehension: Beyond completing assignments, academic writing professionals aim to support students\’ learning by providing explanations, analysis, and additional resources that help students grasp the subject matter more comprehensively.

Customization and Client Satisfaction: They tailor their services to individual student needs, providing personalized assistance and ensuring client satisfaction by addressing specific requirements and preferences.

Continuous Improvement: Academic writing professionals continuously update their knowledge base, research techniques, and writing skills to adapt to evolving academic standards and deliver the best possible support to students.