IIBM – Human Resource Development & Training Answer sheet

Multiple choices:

1) Who used the term ‘Intellectual Capital’ for the first time?

1. Alvin Toffler
2. Tseng and Jiao
3. J K Galbraith
4. Rouibah and Ould-al

2) Organizational behavior is a:

1. Micro perspective
2. Macro perspective
3. Neo perspective
4. Latent perspective

3) Ethics in H R Development means:

1. Accepted behavior
2. Rejected behavior
3. Unexpected behavior
4. There is no term like, in HRD

4) What does ‘s’ stand for in COPS for conducting a detailed HR analysis?

1. Shell
2. Swap
3. System
4. Site

5) In the generic HRD model, training and development lie:

1. At bottom level
2. In middle level
3. A top-level
4. Not a part of this model

6) Under the development part, the instructors focus on:

1. Skills of the learner
2. Process of the learner
3. Concepts of the learner
4. No focus

7) Gap is:

1. The difference between the competency model and the current state
2. The difference between the ideal state and the current state
3. The difference between the ideal state and competency model
4. None of the above

8) According to Hamblin there are …… levels at which evaluation can be made.

1. 3
2. 4
3. 5
4. 7

9) Norm reference tests are:

1. Tests designed to measure the degree of learning
2. To maximize the individual differences and to compare them with externals.
3. To test whether the learner has mastered the taught one or not.
4. None of the above

10) David Kolb gave the idea that learning is a:

1. Linear process
2. Slow process
3. Unlimited process
4. Circular process

Part Two:

1. Explain the PCMM (People Capability Maturity Model) approach for HRD.
2. Write a short note on the ‘HRD Strategy model’.
3. Explain the utility of the ‘Training Process Pyramid’.
4. What are ‘on-the-job’ and ‘off-the-job’ techniques of training and development?

1. What in your view are the central human resources issues involved in this case?
2. What strategy should Mr. Tanmoy Deb develop and implement to improve the present system?
3. Why a high performer like Mr. Mohan decided to leave the organization he has been a long part of?
4. Do you think Mr. A.P. Mohan made the right decision to leave the organization? What would you have done if you were in his shoes?

1. Trace out the changing paradigm of growth. Why has human resource development assumed greater importance in the present time?
2. Training effectiveness is crucial for the success of the training department. How will you ensure it?

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