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ISBM – G V Muralidhara (GVM), Faculty member of IBS , a wellknown educational group in Hyderabad, India, was involved in teaching the MBA and BBA courses.

Operations Management


case study (20 Marks)

G V Muralidhara (GVM), Faculty member of IBS, a well-known educational group in Hyderabad, India, was involved in teaching the MBA and BBA courses. While talking to another faculty member, G Vijayudu (Vijay), GVM remarked on the important role attitude played in the placement of students in companies. While GVM felt that the students were reasonably good in communication, he wondered whether they possessed the positive attitude that was so critical during selection by companies. He felt that students who lacked a positive attitude would suffer in terms of recruitment, team-building skills, and leadership qualities. To improve the student’s communication skills and attitude, GVM and Vijay scheduled and asked the students to give a presentation on the importance of attitude. This exercise was meant to create awareness of the subject and develop a good attitude among students. The BBA V semester section ‘F’ consisted of 34 students (25 male and 9 female). As students were told that this would be part of their internal assessment, they prepared very well. Meanwhile, GVM told Vijay to go in for peer grading instead of traditional teacher grading. Vijay argued against peer grading saying students would arbitrarily give grading or would be biased toward their friends and might show favoritism. GVM, however, disagreed. He described the benefits of peer grading. He said that a study by Philip M. Sadler and Eddie Good had shown that when student grading was used responsibly, it could be highly accurate and reliable and help save teachers’ time. In their study, Sadler and Good found that self-grading appeared to further students\’ understanding of the subject matter being taught. Finally, GVM and Vijay decided to adopt peer grading. The faculty members made the students responsible for grading each other. The collected grading data was given to Muthukumar, an analyst, for analysis. This enabled us to understand and analyze the gathered data to identify the highest-graded student and compare each student\’s grading with the overall class’s grading.

Answer the following question.


Q1. Discuss the advantages of grading by peers.


Q2. Why a positive attitude is so critical during selection by companies? Explain.

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