NMIMS Organizational Behavior
Q1. Nisha, as a head of operations at a mid-sized manufacturing company, has a team that is diverse in both experience and motivation levels. The company has recently undergone a turnaround process, that has left some employees feeling insecure about their future roles. Nisha observes that some of her team members, are highly motivated and consistently exceed their targets. A few others, seem disengaged and often struggle to meet their goals. As an OB expert, Nisha is considering different motivational strategies to improve team performance. She is aware that a one-size-fits-all approach may not work. Based on motivation theories (Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, and Vroom’s Expectancy Theory), evaluate the possible reasons for the varying levels of motivation in Nisha’s team. Recommend strategies Nisha could implement to boost motivation across the team, considering both intrinsic and extrinsic motivators. (10 Marks)
Ans :
Introduction
In today’s fast-paced workplace, leaders need to understand and control organisational behaviour to improve employee satisfaction and success. Nisha is the operations manager at a medium-sized manufacturing business. She has to find ways to motivate a group of people who are different and have different levels of engagement and productivity.
Concept & Application
To understand why Nisha’s team is motivated in different ways, you need to look closely at the wants and expectations of each member.
This is Maslow’s Hierarchy of Needs:
Physiological needs are at the bottom of Maslow’s scale. They are followed by safety needs, social needs, esteem needs, and finally self-actualization needs. In industry, workers may put safety and job security first, especially after a company turnaround.
Conclusion
Nisha’s situation illustrates the complexity of motivating a diverse team in a rapidly changing organizational landscape. By applying moVroom’s motivational theories, such as Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory
Q2 (A) Vidya is a project leader at an IT company, and her team has individuals with varying levels of experience and cultural backgrounds. Recently, she noticed a disagreements and arguments between two team members, Richard and Pallavi. Richard believes that Pallavi is not contributing enough to the team’s success, while Pallavi feels that Richard undermines her ideas and doesn’t give her the opportunity to share her thoughts. As their leader, Vidya wants to understand the situation better and resolve the issue. Based on the concept of human perception, explain how Vidya can use her understanding of the key stages of perceptual process to address the situation between Richard and Pallavi. (5 Marks)
Ans :
Introduction
In organizational behavior, leaders need to know how people think and feel in order to manage team dynamics, especially when working with different groups. As a project manager at an IT company, Vidya has to deal with a disagreement between two team members, Richard and Pallavi.
Concept & Application
There are four steps in the perceptual process: selection, organization, interpretation, and reaction.
In this first stage, you notice things in your surroundings and choose which ones to focus on. Pallavi’s quietness or what Richard thinks is her lack of participation in meetings may affect how he sees her, causing him to miss any important things she may have said.
Conclusion
In conclusion, Vidya can effectively address the conflict between Richard and Pallavi by utilizing her understanding of the perceptual process
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