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Why had ABB-PBS failed to realize its technology leadership?

XIBMS – THE ABB PBS JOINT VENTURE IN OPERATION

XIBMS – THE ABB PBS JOINT VENTURE IN OPERATION XIBMS – THE ABB PBS JOINT VENTURE IN OPERATION             ABB Prvni Brnenska Stojirna Brno, Ltd. (ABB-PBS), Czechoslovakia was a joint venture in which ABB has a 67 per cent stake and PBS a.s. has a 33 per cent stake.  This PBS share was determined nominally by the value of the land, plant and equipment, employees and goodwill, ABB contributed cash and specified technologies and assumed some of the debt of PBS.  The new company started operations on April 15, 1993.             Business for the joint venture in its first two full years was good in most aspects.  Orders received in 1994, the first full year of the joint venture’s operation, were higher than ever in the history of PBS.  Orders received in 1995 were 2½ times those in 1994.  The company was profitable in 1995 and ahead of 1994s results with a rate of return on assets of 2.3 per cent and a rate of return on sales of 4.5 per cent.             The 1995 results showed substantial progress towards meeting the joint venture’s strategic goals adopted in 1994 as part of a five year plan.  One of the goals was that exports should account for half of the total orders by 1999.  (Exports had accounted for more than a quarter of the PBS business before 1989, but most of this business disappeared when the Soviet Union Collapsed).  In 1995 exports increased as a share of total orders to 28 per cent, up from 16 per cent the year before.             The external service business, organized and functioning as a separate business for the first time in 1995, did not meet expectations.  It accounted for five per cent of all orders and revenues in 1995, below the 10 per cent goal set for it.  The retrofitting business, which was expected to be a major part of the service business, was disappointing for ABB-PBS, partly because many other small companies began to provide this service in 1994, including some started by former PBS employees who took their knowledge of PBS-built power plants with them.  However, ABB-PBS managers hoped that as the company introduced new technologies, these former employees would gradually lose their ability to perform these services, and the retrofit and repair service business, would return to ABB-PBS.             ABB-PBS dominated the Czech boiler business with 70 per cent of the Czech market in 1995, but managers expected this share to go down in the future as new domestic and foreign competitors emerged.  Furthermore, the west European boiler market was actually declining because environmental laws caused a surge of retrofitting to occur in the mid -1980 s, leaving less business in the 1990 s.  Accordingly ABB-PBS boiler orders were flat in 1995.             Top managers at ABB-PBS regarded business results to date as respectable, but they were not satisfied with the company’s performance.  Cash flow was not as good as expected.  Cost reduction had to go further.  The more we succeed, the more we see our shortcomings” said one official. Restructuring             The first round of restructuring was largely completed in 1995, the last year of the three-year restructuring plan.  Plan logistics, information systems, and other physical capital improvements were in place.  The restricting included : Renovating and reconstructing workshops and engineering facilities. Achieving ISO 9001 for all four ABB-PBS divisions. (awarded in 1995) Transfer of technology from ABB (this was an ongoing project) Intallation of an information system. Management training, especially in total quality assurance and English language. Implementing a project management approach. A notable achievement of importance of top management in 1995 was a 50 per cent increase in labour productivity, measured as value added per payroll crown.  However, in the future ABB-PBS expected its wage rates to go up faster than west European wage rates (Czech wages were increasing about 15 per cent per year) so it would be difficult to maintain the ABB-PBS unit cost advantage over west European unit cost. The Technology Role for ABB-PBS             The joint venture was expected from the beginning to play an important role in technology development for part of ABB’s power generation business worldwide.  PBS a.s. had engineering capability in coal – fired steam boilers, and that capability was expected to be especially useful to ABB as more countries became concerned about air quality.  (When asked if PBS really did have leading technology here, a boiler engineering manager remarked, “Of course we do.  We burn so much dirty coal in this country; we have to have better technology”)             However, the envisioned technology leadership role for ABB-PBS had not been realized by mid – 1996.  Richard Kuba, the ABB-PBS managing director, realized the slowness with which the technology role was being fulfilled, and he offered his interpretation of events.             “ABB did not promise to make the joint venture its steam technology leader. The main point we wanted to achieve in the joint venture agreement was for ABB-PBS to be recognized as a full-fledged company, not just a factory.  We were slowed down on our technology plans because we had a problem keeping our good, young engineers. The annual employee turnover rate for companies in the Czech Republic is 15 or 20 per cent, and the unemployment rate is zero.  Our engineers have many other good entrepreneurial opportunities.  Now we’ve begun to stabilize our engineering workforce.  The restructing helped.  We have better equipment and a cleaner and safer work environment.  We also had another problem which is a good problem to have.  The domestic power plant business turned out to be better than we expected, so just meeting the needs of our regular customers forced some postponement of new technology initiatives.”             ABB-PBS had benefited technologically from its relationship with ABB.  One example was the development of a new steam turbine line.  This project was a cooperative effort among ABB-PBS and two other ABB companies, one in Sweden and one in Germany.  Nevertheless, technology transfer was not the most

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XIBMS – International Business Answer sheet

XIBMS – International Business XIBMS – International Business 1. Which of the theories of international trade can help Indian services providers gain competitive edge over their competitors? 2. Pick up some Indian services providers.  With the help of Michael Porter’s diamond, analyze their strengths and weaknesses as active players in BPO. 3. Compare this case with the case given at the beginning of this chapter.  What similarities and dissimilarities do you notice? Your analysis should be based on the theories explained. 4. What are some current issues facing Peru? What is the climate for doing business in Peru today? 5. What type of political risks does this fishing company need to evaluate? Identify and describe them. 6. What types of integrative and protective and defensive techniques can the bank use? 7. Would the bank be better off negotiating the loan in New York or in Lima ? Why? 8. Why is that Coke has not been able to make profit in its Indian operations? 9. Do you think that Coke should continue to stay in India? If yes, why? 10. What cultural adaptations would you suggest to the US expatriate managers regarding their management style? 11. Using the Hofstede and the value orientations cultural models, how can you explain some of the cultural differences noted in this case? 12. Where does the joint venture meet the needs of both the partners? Where does it fall short?  13. Why had ABB-PBS failed to realize its technology leadership? 14. What lessons one can draw from this incident for better management of technology transfers? 15. What factors have shaped the accounting system currently in use in China? 16. What problem does the accounting system, currently in sue in China, present to foreign investors in joint ventures with Chinese companies? 17. If the evolving Chinese system does not adhere to IASC standards, but instead to standards that the Chinese governments deem appropriate to China’s “Special situation”, how might this affect foreign firms with operations in China ? 18. “You can’t tell consumers that the low price they are paying for a particular fax machine or automobile is somehow unfair. They’re not concerned with the profits of companies. To them, it’s just a great bargain and they want it to continue.” Do you agree with this statement? Do you think that people from different cultures would respond differently to this statement? Explain your answers. 19. As we’ve seen, the WTO cannot currently get involved in punishing individual companies for dumping – its actions can only be directed toward governments of countries. Do you think this is a wise policy ? Why or why not? Why do you think the WTO was not given the authority to charge individual companies with dumping? Explain. 20. Identify a recent antidumping case that was brought before the WTO. Locate as many articles in the press as you can that discuss the case. Identify the nations, products (s), and potential punitive measures involved. Supposing you were part of the WTO’s Dispute Settlement Body, would you vote in favor of the measures taken by the retailing nation? Why or why not?   XIBMS – International Business XIBMS Institute XIBMS Answer sheets, academic support XIBMS assignment help, student assistance XIBMS Institute solutions Xavier mba answer sheets Xibms mba case study answers Xibms case study answers Xavier emba answer sheets Xavier emba case study papers Xibms gms answer sheets Xavier gms case study papers Xavier advance diploma answer sheets Xibms advance diploma case study answer sheets Xibms dms case study answers Xavier dms case study papers At Global Study Solutions, we take immense pride in our ability to offer specialized support to students pursuing various programs at XIBMS Institute (Xavier Institute of Business Management Studies). Our dedicated team comprises experienced professionals who excel in crafting precise and well-researched solutions for assignments and case studies across different disciplines and courses. 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