Winning firms nurture human capital, cherish customers and build mutually beneficial relationships with suppliers

Operation Management

Winning firms nurture human capital, cherish customers and build mutually beneficial relationships with suppliers

CASE STUDY (20 Marks)

Winning firms nurture human capital, cherish customers and build mutually beneficial relationships with suppliers. They have the abiliy to do better and better by making the right moves at right time. Companies such as Walmart, southwest airlines, FedEx, Glaxo, intel have proved this beyond doubt again and again by delivering outstanding value to customers at a reasonable price. Sony and APPle have endlessly identified new and surprising fields to enter—from the Walkman and Playstation to the iPod(iPad also) and the iMac. Jeff Bezos at Amazon saw in 1994 that the internet could become a powerful platform vehicle for e-commerce and that selling books online would work particularly well. Further down the line, Amazon concentrated consistently on changes that would make it easier to buy books, from reviews and suggestions on other purchases to I-click ordering. Almost every change was introduced keeping the unique requirements of the customers in mind. Dell hs shown PC buyers that they do naot have to sacrifice quality or state of the art technology to buy personal computers easily and inexpensively. In the mid-1980s, while Compaq focused attention on making its PCs cheaper and faster than IBMs college student Michael Dell saw a chance to outdo both companies by concentrating not on the product but on the delivery system. he realized that he could outsell others by eliminating middlemen.

Answer the following question.


Q1. Give an overview of the case..


Q2. What are the benefits of eliminating middlemen?

 

 

Image result for nurture human capital

  • Assignment Help

  • Case study help

  • Project Report

  • Report Writing

  • Homework

  • Essay writing and editing

  • Dissertation writing

  • Thesis writing & editing

  • Academic writing

Dr.ARAVIND BANAKAR

aravind.banakar@gmail.com

https://www.mbacasestudyanswers.com

09901366442 – 09902787224 

 

We are a team of highly committed professionals, who aim at helping Clients to achieve their Goals. We believe in establishing long-term relationships with our clients by delivering value added services of high quality. We are sensitive to our Clients requirements without compromising on values like Integrity and trust. Understanding the abilities, offering them Quality services and meeting our client’s requirements at the right time are our Forte.

 

Share Button