Human Resource Management
This rapidly expanding health care firm was a provider of Physical Therapy, Occupational Therapy, and Speech Therapy to the nursing home industry
CASE STUDY (20 Marks)
This rapidly expanding health care firm was a provider of Physical Therapy, Occupational Therapy, and Speech Therapy to the nursing home industry. The company had grown from 2 to 10 states in a matter of 3 years. The challenge for the company was to manage a decentralized staff of 350 professionals. One of the strategies we implemented was a concept known as Open-Book Management. We helped the organization restructure its P&L Statement and Balance Sheet into non-financial and generic terms that lay people could understand. With the financial statements reorganized, we implemented agendas for quarterly meetings in which senior management would discuss the financial performance of the organization as a way to keep employees engaged. Additionally, we implemented a complete restructuring of the wages, benefits, incentive, and recognition systems. We also created a best-in-class recruiting process that ensured that people hired matched the behavior profile of each position and the values profile of the company. These changes resulted in annual turnover of less than 5% in an industry that traditionally had 15% to 20% turnover.
Answer the following question.
Q1. Give an overview of the case
Q2. Discuss the challenge for the company in managing decentralized staff.
Q3. Debate how the company kept their staff engaged.
Q4. Give the reasons for the decrease in the annual turnover of employees.
Case study help
Essay writing and editing
Thesis writing & editing
09901366442 – 09902787224
We are a team of highly committed professionals, who aim at helping Clients to achieve their Goals. We believe in establishing long-term relationships with our clients by delivering value added services of high quality. We are sensitive to our Clients requirements without compromising on values like Integrity and trust. Understanding the abilities, offering them Quality services and meeting our client’s requirements at the right time are our Forte.