Sears Logistics Management Practices

Sears Logistics Management Practices

Understand the importance of an efficient distribution and logistics management system

This case examines the logistics management practices of Sears Roebuck & Company, a leading US-based retailer. The case explains how Sears implemented military logistics practices in the mid-1990s. It discusses how Sears used various IT tools and Internet technologies for logistics management. The case also details how Sears used mobile applications for managing logistics. The benefits reaped by Sears due to its efficient and effective logistics management practices and usage of IT is also covered. Finally, the case describes the recent supply chain initiatives of implementing collaborative planning, forecasting and replenishment (CPFR) by Sears.        


» Understand the importance of an efficient distribution and logistics management system in reducing costs for a retailing company and creating value for its customers

» Study the significance of IT tools and Internet-enabled technologies in improving a retailing company’s logistics management efficiency

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