KSBM – Business Communication 4 – Was it right for Secretary in insisting to come and take the complimentary copy back physically instead of couriering?

Was it right for Secretary in insisting

 Business Communication 4


Q1. Explain how watching a movie from another country might help you prepare to interpret nonverbal behavior from that culture correctly.

Q2. One of your co-workers is originally from Saudi Arabia. You like him, and the two of you work well together. However, he stands so close when you speak with him that it makes you very uncomfortable. Do you tell him of your discomfort, or do you try to cover it up ?

Q3. What are the communication challenges and barriers Barry faces?

Q4. What are some ways Barry might use effective communication as a motivator for employees to follow safe food handling practices?

Q5. What Standard Operating Procedures (SOPs) would be helpful for Barry to implement and enforce?

Q6. What were the communication challenges in the above case study?

Q7. Was the Secretary right in avoiding the Ken who came all the way from long distance to gift the complimentary copy?

Q8. Was it right for Secretary in insisting to come and take the complimentary copy back physically instead of couriering?

Q9. Was Secretary a good listener?

Q10. Did Secretary empathize with Ken?

Q11. What were the other challenges prevented smooth communication between Ken and Secretary?


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