ISMS – Business Communication – In your view what should Arvind Pandey do ? Should he disclose it to his German Vice President ?Was it a win – win agreement ? Discuss ?

In your view what should Arvind Pandey

Business Communication


Q1. Comment on the appropriateness of the sender’s tone to a customer.

Q2. Point out the old – fashioned phrases and expressions.

Q3. Rewrite the reply according to the principles of effective writing in business

Q4. What is non – verbal communication ?  Why do you suppose that this commercial relies primarily on non-verbal communication between a young man and a gorgeous woman ?  What types of non- verbal communication are being used in this case ?

Q5. Would any of the non-verbal communications in this spot (ad) not work well in another culture ?

Q6. What role does music play in this spot ? Who is the target market ?

Q7. Is the music at all distracting from the message ?

Q8. How else are radio stations advertised on TV ?

Q9. Analyse the reasons for Arvind Pandey’s dilemma.

Q10. Does Arvind Pandey really face a dilemma ?

Q11. In your view what should Arvind Pandey do ? Should he disclose it to his German Vice President ?

Q12. Comment on the terms and conditions placed by the corporation.

Q13. What factors influenced the computer company’s decision to accept the contract ?

Q14. Was it a win – win agreement ? Discuss ?

Q15. Do you find Mr. Sinha’s responses to various questions effective ?Give reasons for your view on each answer given by Mr.Sinha.

Q16. Rewrite the responses that you consider most effective to the above questions in a job interview.

Q17. Mr. Sinha has observed the norm of respectful behaviour and polite conversation. But, do you think there is something gone wrong in his case ? Account for your general impression of Mr. Sinha’s performance at the interview.


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