Quality Management – Describe how the golden

Describe how the golden

Quality Management


Q1) Describe how the golden rule does or does not influence each of the six concepts of TQM?

Q2) What is the best way to improve market share for a product or service?

Q3) Discuss the advantages of an empowered team?

Q4) Describe two ways to determine a superior process?

Q5) Why has e-Commerce grown so quickly?

Q6) Briefly describe the purpose of an ISO 9000 quality system?

Q7) Why are the product evaluation standards in the development stage?

Q8) What is the overall aim of the EMS Standard?

Q9) Write a warning label or operating instructions for the following products? (Any 4).

  1. a) Cars
  2. b) Fireworks
  3. c) Swimming Pool
  4. d) Power saw
  5. e) In-Line Skates

Q10) State various techniques to sustain continuous improvement?


Describe how the golden


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Describe how the golden