What do you think about traditional
Customer Relationship Management 1
CASE STUDY 1
Q1. What do you think about traditional CRM, version changed from CRM to CMR, about social CRM, comment and explain in detail differences between traditional CRM and Social CRM.
CASE STUDY 2
Q1. What do you think about the characteristics and the impact of the model explain in detail.
CASE STUDY 3
Q1. Do you have any idea how many ways social media fits into customer engagement strategies, explain in detail.
CASE STUDY 4
Q1. Can you explain in detail Tenets and principles of the New Model.
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