Customer Relation Management 2 – Implementing CRM is like Dancing to the Music explain this statement in context with CRM strategy Discuss in brief the future of CRM.

Implementing CRM is like Dancing

Customer Relation Management 2


Q1. a) Is CRM Ashley Judd?

b) Sales Force Automation

c) Communications in CRM

Q2. Explain briefly the concept of Enterprise Marketing Management.

Q3. Define customer relationship Management and explain its features

Q4. Distinguish between Supply Chain + Demand Chain

Q5. Discuss the CRM Strategy: First in Plan, First in Implementation

Q6. Implementing CRM is like Dancing to the Music explain this statement in context with CRM strategy

Q7. Discuss in brief the future of CRM.

Q8. What is Vertical zing CRM .discuss CRM as Of the People, By the People,For the People.


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