IIBM – Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.


Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.

Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.

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Pharmaceuticals Industrial Management

 Multiple Choices:

Q1. Which of the following not the principle of co-„ordination?

  1. Principle of early beginning

  2. Principle of continuity

  3. Principle of time

  4. Principle of reciprocity

Q2. Oral communication includes__________

Q3. Enthusiasm, co-operation, tact and skillful handling come under:

Q4. Which of the following is the demerit of formal communication?

Q5. Arrange the following into decision making process__________

  1. Lecture

  2. Poster

  3. Union publication

  4. Complaint procedure

  5. Intellectual quality

  6. Character quality

  7. Psychological quality

  8. Physical quality

  9. a) Decay in accuracy

  10. b) Time consuming

  11. c) It is temporary

  12. d) Fairly unsuitable

  1. Conception

  2. Investigation

iii. Perception

  1. Selection

  2. a) iv,i,iii, ii

  3. b) ii,iv iii,i

  4. c) iv,i,iii,ii

  5. d) iii,i,ii, iv

Q6. FIFO stands for _______________.

Q7. Record of all item of material and good in the store is recorded in which document?

  1. a) Store ledger

  2. b) Bin card

  3. c) Both a & b

  4. d) None of these

Q8. VED stands for ______________.

Q9. In the EOQ formula „C‟ is stand for-

  1. a) Annual consumption

  2. b) Cost of per unit of material

  3. c) Cost per order

  4. d) Storage

Q 10. WTO stands for ________________.

 

Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.

Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.

Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.

 Part Two:

  1. What is questionnaire? Explain rules or guidelines for designing a good questionnaire?

  2. Define drug store management? „Discuss the arrangements of drugs in drug store?

  3. Name the various steps in the selection of a pharmacist?

  4. What are the purposes of training given to a pharmacist?

 

Case let 1

Questions:

  1. Briefly explain the concept of CRM & SFA systems.

  2. State the features of a Good SFA system.

  3. Write down some CRM/SFA systems which are available in the market for Pharmaceutical Industry.

  4. What are the benefits of CRM system?

Case let 2

  1. Define „Pharmaceutical marketing? Explain objectives and importance of pharmaceutical marketing.

  2. Define „Advertising‟? What are the advantages and disadvantages of advertising in pharmaceutical marketing?

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