Are these types of customers easy or difficult to tackle

Business Communication

Are these types of customers easy or difficult to tackle

Case (20 Marks)

Shruti is a urbane woman. She is well educated and genteel. She is an officer in a national bank, and active in her club affairs and community activities. Socialising is an important part of her life. She is a doer, interested in watching cricket, politics and current affairs. Her life is hectic as she has a lot to do for home and office every day. Still she often enjoys

 

Answer the following question.

 

Q1. What type of customer do you perceive shruti as?

 

Q2. Are these types of customers easy or difficult to tackle?

Are these types of customers easy or difficult to tackle

 

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