SCM and ERP Software Implementation at Nike: From Failure to Success

SCM and ERP Software Implementation at Nike: From Failure to Success

Examine the reasons for SCM software implementation failures

The case gives a detailed account of the failure of Supply and Demand Planning software implementation at Nike, a leading Footwear and Apparel company. The case traces the history of supply chain and ERP software implementation at Nike and presents the rationale behind their implementation. It details the circumstances that led to the SCM software implementation failure and also examines the steps taken by Nike to fix the problem. Finally, the case explores how Nike was able to use the learning from the failure to its advantage and emerge successful with the SAP implementation, a part of the Nike Supply Chain Project.

                                                                      

Issues:

  1. Study and analyze the problems faced in supply chain management (SCM) and ERP software implementation

  2. Examine the reasons for SCM software implementation failures

  3.  Analyze the suitability and implications of ‘Single Instance Strategy’ of Nike for global ERP projects

  4. Understand how companies can learn from their mistakes in SCM and ERP software implementation

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