NIBM – Customer Relationship Management – Explain the key elements of Customer Management

Explain the key elements of Customer Management

Customer Relationship Management

 

1.Explain the key elements of Customer Management.

2.Technological progress makes transport marketing and spot buying easier. Explain giving examples.

3.Explain the stages of a buying cycle.

4.What are the effects of E – business in CRM?Explain.

5.What is Internal Marketing?Explain.

6.Explain the role of Customer Information.

 

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Explain the key elements of Customer Management

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Explain the key elements of Customer Management

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