ICMIND – General Management- With retailers as their primary customers, what customer competitive imperatives could be affected by Rollerblades inventory problems

With retailers as their primary

General Management

 

CASE: 1: TRI – STATE TELEPHONE

Questions:

Q1. Who are the stakeholders in this case ?

Q2. Which stakeholders are most important ?

Q3.What are the critical trends in Tri – State’s environment ?

Q4.Why do you think Tri  State’s customers are so upset ?

Q5.What should John Godwin do ?

CASE NO. 2: FRESH IDEAS AT FRESH FIELDS

Q6.What economic and social factors should Fresh Fields managers watch ?

Q7. Suppose you manage a local supermarket and Fresh Fields comes to town.  How would you reinvent your organization to meet the challenges posed by Fresh Fields ?

CASE: 3: RESPONDING TO ALLEGATIONS OF RACISM: FLAGSTAR AND THE PLEDGE

Q8. How would you describe the organizational culture at Flagstar ?

Q9. How does Flagstar deal with diversity ?

Q10. What challenges could Flagstar face in its near future ?

CASE: 4: DISNEY’S DESIGN

Q11. What environmental factors influenced management style at Disney?

Q12. what kind(s) of organizational structure seem to be consistent with “Dream as a Team”?

Q13. How and where might the informal organization be a real asset at Disney

CASE: 5: “THAT’S NOT MY JOB” – LEARNING DELEGATION AT CIN-MADE

Q14. How were principles of delegation and decentralization incorporated into Cine – Made operations?

Q15. What are the sources and uses of power at Cin – Made?

Q16. What were some of the barriers to delegation and empowerment at Cin –Made?

Q17. What lessons about management in a rapidly changing marketplace can be learned from the experience of Cin – Made?

CASE NO. 6: HIGH-TECH ANSWERS TO DISTRIBUTION: PROBLEMS AT ROLLERBLADE

Q18. With retailers as their primary customers, what customer competitive imperatives could be affected by Rollerblades inventory problems ?

Q19.   How appropriate might a just – in – time inventory system be for a product such as roller skates ?”

Q20. What opportunities are there fore Rollerblade managers to see themselves as selling services, instead of simply roller skates ?

 

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With retailers as their primary

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With retailers as their primary

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