The circumstances behind the evolution of Six Sigma program at Motorola

Six Sigma at Motorola

The circumstances behind the evolution of Six Sigma program at Motorola

 Motorola is the pioneer in introducing the ‘Six Sigma’ quality program. The company has won the Malcolm Baldrige National Quality Award twice in 1988 and 2002. The case discusses the circumstances that led to the evolution of Six Sigma in Motorola. It explains in detail how Six Sigma was implemented at Motorola and the results achieved by the company after its implementation.The case also throws light on the recent developments in the Six Sigma concept including Motorola’s ‘New Generation Six Sigma’ program and explains how the company intends to use it for bottomline improvement and better business performance.         

Issues:

  1. The circumstances behind the evolution of Six Sigma program at Motorola

  2. The approach, methodology and process of implementation of Six Sigma by Motorola

  3. The benefits reaped from Six Sigma and its contribution to the company’s sustained superior financial performance and competitive advantage

  1. Motorola’s efforts to give a new shape to the Six Sigma concept to achieve better financial performance in the new millennium

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