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Customer Relation Management – Mention any four types of customers while prospecting.- Why is corporate culture important?-Why is corporate culture important?-Set a SMART goal

Mention any four types of customers Customer Relation Management Questions: Q1. What is customer service? Explain Maslow’s hierarchy of needs. Q2. Give four sample statements showing empathy. Q3. Mention any […]

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Customer Relation Management 2 – Implementing CRM is like Dancing to the Music explain this statement in context with CRM strategy Discuss in brief the future of CRM.

Implementing CRM is like Dancing Customer Relation Management 2 Questions: Q1. a) Is CRM Ashley Judd? b) Sales Force Automation c) Communications in CRM Q2. Explain briefly the concept of […]

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Customer Relation Management- Customers are, in most of cases, unaware of installing method of electronic products. Trouble shooting too, is a major part of past order follows up

Customers are, in most of cases, unaware Customer Relation Management   Questions: Q1. Electronics market is a booming market, for a given product there are many manufacturers having different features in […]

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Customer Relationship Management 1 – What do you think about traditional CRM, version changed from CRM to CMR, about social CRM, comment and explain in detail differences between traditional

What do you think about traditional Customer Relationship Management 1   Questions: CASE STUDY 1 Q1. What do you think about traditional CRM, version changed from CRM to CMR, about social […]

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KSBM – Customer Relationship Management – Explain all building blocks of CRM plan with proper examples-Relationship needs arise out of few goals”. Discuss.

Explain all building blocks of CRM plan Customer Relationship Management Questions: Q1. Define different types of customers, their relationship styles and types of relationship. Q2. Explain all building blocks of […]

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XAVIER – Customer Relationship Management – Please write a short note on Disadvantages of CRM with Indian context. -What do you mean by a loyal customer & discuss loyal customer ladder

Please write a short note on Customer Relationship Management Questions: Q1. Define customer relationship management & what are the different factors that influence buying behaviour? Q2. Discuss consumer purchase decision […]

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