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BPO and KPO Management -Discuss the different strategies that are adopted by the BPO’s to control their Attrition Discuss about the various activities performed by Hinduja TMT

Discuss the different strategies that are adopted BPO and KPO Management Part One: Q1. Manpower can be retained by which of the following technique: a. Comfort and Care b. Problem-Solving […]

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BPO Industry-Explain porter’s Five Forces Model of Competition with reference to the BPO Industry in India. Which of the following is not a dimension of service quality

Explain porter’s Five Forces  BPO Industry Multiple Choices: Q1. Which of the following is not included in Porter’s Five Model for competitiveness? a. Threat of New Entrants b. Degree of […]

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